Company Information

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Contact Details & Company Policies

Company Information

Registered Address: The Landscape Design Centre, Plum Pudding Lane, Dargate, Faversham, Kent, ME13 9HB

Telephone: 01303 249667

Email Project & Sales Enquiries:

Email General Enquires:

Email Accounts Enquiries:

Company Registration Number: 878 5080

Company UTR Number: 17776 00044

VAT Registration: 243 5303 34

Health & Safety Policy

Health & Safety Policy

Cleanair UK offer a comprehensive portfolio of air hygiene services to the commercial sector including but not limited to: Ventilation System Cleaning, Kitchen Extract System Cleaning, Ventilation System Hygiene & Condition Assessments, Indoor Air Quality Monitoring, Fire Risk Assessments, Legionella Risk Assessments.

We pride ourselves on working to all current industry guidance, regulations and health & safety standards. Our expertise enables us to provide practicable methods of satisfying these regulations and approved codes of practice, along with specific guidance relevant to the hygienic status of ventilation systems and indoor air quality.

We provide a 24/7 on site service. Our office hours are Monday to Friday 8:30am – 5:00pm

Our Management Team helped to prepare this health and safety policy statement, with assistance from the HSE.

Cleanair UK genuinely cares for its staff and wants to portray this in its health and safety policy.

Our aim is to regularly think about what should be documented and what our policy should contain to ensure the safest possible working environment at all times for our employees, i.e. remote working, personal protective equipment, staff consultation and training etc. Our lead engineers are responsible for all health & safety matters on site i.e. completing pre works risk assessment, following company method statement and regularly reviewing these documents throughout the duration of onsite works, understanding COSHH / MSDS documents, good housekeeping etc. We have delegated Andrew Kemp from our Management Team as the most competent person to oversee all health & safety documentation, training and staff welfare.

Our policy statement will be reviewed and updated every year or immediately after any major changes in the workplace.

This is the statement of general policy and arrangements for: Cleanair UK Ltd
Overall and final responsibility for health and safety is that of: Ross Gandon & Andrew Kemp – Cleanair Management Team
Day-to-day responsibility for ensuring this policy is put into practice is delegated to: Cleanair UK Lead Engineers
To prevent accidents and cases of work-related ill health and provide adequate control of health and safety risks arising from work activities. Ross Gandon & Andrew Kemp

Cleanair Management Team

Relevant risk assessments completed and actions arising out of those assessments implemented. (Risk assessments reviewed every year, or earlier if working habits or conditions change.)
To provide adequate training to ensure employees are competent to do their work. Andrew Kemp

Cleanair Management Team

Staff and subcontractors given necessary health and safety induction and provided with appropriate training (including working at height, asbestos awareness and electrical safety) and personal protective equipment. We will ensure that suitable arrangements are in place to cover employees engaged in work remote from the main company site.
To engage and consult with employees on day-to-day health and safety conditions and provide advice and supervision on occupational health. Andrew Kemp

Lead Engineers

All staff

Staff routinely consulted on health and safety matters as they arise but also formally consulted at regular health and safety performance review meetings or sooner if required.
To implement emergency procedures – evacuation in case of fire or other significant incident. Andrew Kemp

Lead Engineers

Escape routes well signed and kept clear at all times. Evacuation plans are tested from time to time and updated as necessary. Lead Engineers to follow on site emergency procedures or as detailed in site specific RAMS.
To maintain safe and healthy working conditions, provide and maintain plant, equipment and machinery, and ensure safe storage/use of substances. Andrew Kemp

Lead Engineers

All staff

Toilets, washing facilities and drinking water provided.System in place for routine inspections and testing of equipment and machinery and for ensuring that action is promptly taken to address any defects.Staff trained in safe handling/use of substances/confined spaces/asbestos awareness/COSHH/CSCS.
Health and safety poster is displayed: At reception
First-aid box and accident book are located:Accidents and ill health at work reported under RIDDOR:(Reporting of Injuries, Diseases and Dangerous Occurrences Regs) Tel: 0845 300 9923 At reception

First Aid box in each engineer’s vehicle.

Signed: (Employer) Cleanair UK Date: 01/01/2019
Subject to review, monitoring and revision by: Andrew Kemp Every:  12 months or sooner if work activity changes
Environmental Policy

Environmental Policy

We acknowledge that the services provided by us, to our clients, must be carried out in an environmentally sound and conscientious way. Attending a client meeting, carrying out a detailed site survey, cleaning and inspection of ventilation systems, monitoring of indoor air, reporting and administration must be conducted with the overall aim of continual reduction in environmental impacts and continued improvement in environmental performance.

It is our policy to: –

  • Minimise waste and our consumption of resources and overheads including materials, fuel, water and energy, and ensure that all waste is, where possible, recycled or disposed of responsibly.

Current Examples

  • All office lighting is fitted with PIR sensors to ensure lights are not left on and only used when required.
  • All company vehicles are purchased with fuel efficiency and low carbon emissions in mind.
  • Wherever we can, all administrative paperwork is emailed or available electronically, minimising our usage of paper and stationery.
  • Foster a sense of responsibility for the environment amongst employees by the provision of information and training. Assess, monitor and where possible reduce the impact of our activities on the local and general environment.

Current Examples

  • All site staff strictly monitor their usage of chemical, consumable and disposable materials, ensuring over usage is minimised.
  • All site staff are advised of the most efficient routes to and from site to limit excessive fuel consumption and journey times.
  • Only the appropriate tools, equipment and correct amount of raw materials are transported for each job.
  • Take account of the environmental impact of all raw materials, packaging and processes and wherever possible take steps to minimise this through strategic evaluation and planning.

Current Examples

  • We use environmentally friendly cleaning products that have a low environmental impact rating. These products are manufactured to ISO accreditation and EU regulations taking into account the formulation, manufacture, use and disposal of each product.
  • Should we at any time deviate from this policy appropriate corrective action will be taken and recorded.
  • Maintain effective systems to prevent pollution.
  • Advise customers and other interested parties where appropriate on the best environmental practices associated with the delivery of our services.
  • Ensure that all members of staff and our suppliers act in accordance with this policy.
  • Strive to continually improve our environmental performance and prevent pollution.
  • Comply with all relevant Environmental Legislation and other requirements that are applicable to our business.
Training Policy


Cleanair UK recognises the importance of the training and education of its employees in contributing towards the effectiveness of the company and the service to our customers. We also recognise the need to maintain a committed and competent workforce and will provide adequate training to assist employees to develop their skills, knowledge and attitudes necessary to enable them to work competently and efficiently. Training is a continuing process it can take place at any level in any job, and at any stage of an individual’s career.


The purpose of the Cleanair UK training policy is to ensure that:

1. Employees are properly training in the skills they need to carry out their present jobs at a standard acceptable to the company and its customers:

2. Employees are provided with the skills they may need for changes in the way jobs are carried out;

3. As far as possible, employees are encouraged to develop their skills and talents to enable them to progress within the company and reach their full potential within the company.

The company is committed to making the most effective use of talents, skills and abilities of its workforce and to helping all employees maximise the contribution they can make. Opportunities for training with Cleanair UK will be based on an assessment of employees’ development needs irrespective of their age, sex, marital status, disability, race, colour, ethnic or national origin or sexual orientation.

Implementing the Policy

The directors and departmental managers shall review training needs as part of an overall performance development process which will include discussions with the employee and consideration of the relevance of training and development to the achievement of the company’s objectives.

Training Provided

1. Induction Training

Everyone who joins the company or changes jobs will receive induction training. The induction will cover working practices, job arrangements, fire and emergency procedures.

2. Qualifications

Training deemed appropriate by the company. Depending upon the job, there may be a need to study for further qualifications at the appropriate level.

3. Skills / New Technology

Job skills training and new technology training required to keep employees informed and up to date.

4. Legislation

Training required by new legislation

5. Management & Supervisory

This training aims to develop the skills required by managers and supervisors, for example, communication skills, problem solving skills and team building

6. Professional & Occupational updating

Members of a professional body may need to ensure that they are up to date with new developments and legislation in their particular field.

7. Health & Safety

Training is provided to ensure that all employees are fully aware of and understand the requirements of current health and safety legislation.

Company Training References

• Staff handbook

• Job Description

• Contract of Employment

Privacy Policy


The information we collect is used to improve the content of the website and the quality of our service, and is not shared with or sold to other organisations for commercial purposes, except to provide products or services you’ve requested, when we have your permission.

We collect the phone numbers and e-mail addresses of those who communicate with us via e-mail and the contact us enquiry form, as well as information about what pages on the Cleanair UK site people access or visit.


We may share information collected about you in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of or as otherwise required under UK law.

Information gathering and usage

When you complete the contact us enquiry form, email or telephone us, we ask for information such as your name, company name, email address, telephone number, postal address. We use this information for the following purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.


A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computer and stored on your computer’s hard drive.

Cookies are required to use the Cleanair UK service.

We use cookies to record current session information. We do not use permanent cookies.

Data Storage

Cleanair UK uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Cleanair UK. Although Cleanair UK owns the code, databases, and all rights to Cleanair UK, you retain all rights to your data.


Cleanair UK may disclose personally identifiable information under special circumstances, such as to comply with UK Law or when your actions violate our Terms and Conditions of Use.


Cleanair UK may from time to time update this policy. We will notify you of any changes to this policy by sending an email to the primary email address of the primary account holder of your Cleanair UK account, or by placing a notice on the Cleanair UK Site.

Corporate Social Responsibility Policy


1.1        Cleanair UK recognises that its activities and services have a significant impact on the wider social, environmental and economic well-being of all areas in which the company operates in. By addressing these impacts we can also improve the quality and performance of our core organisational processes and responsibilities.

1.2        Our published vision is “to improve people’s quality of life by ensuring that waste is considered as a valuable resource and is managed to deliver the best combination of environmental, social and economic benefits”.  By embracing Corporate Social Responsibility (CSR) we will broaden our vision by actively looking for opportunities to improve our environment and contribute to the well-being of the communities in which we operate.

1.3        Tackling the challenge of addressing our wider impacts and reflecting our vision will require a corporate and systematic approach towards identifying these impacts, demonstrating continuous improvement and delivering wider benefits to our core business, stakeholders and environment.

1.4        For the purposes of this policy, CSR is defined as the integration of social and environmental concerns into the business of Cleanair UK and the interactions with its stakeholders.

1.5        Cleanair UK is committed to establishing a CSR system which is guided by the following principles:

  • Shared responsibility – CSR involves everyone in our organisation, which means sharing the responsibilities of ownership as well as its rewards.
  • Openness and accountability – We will communicate our CSR policies, objectives and performance openly and honestly to our people, partners and other stakeholders. We will also seek their views and encourage them to communicate with us.
  • Continuous improvement – In line with our Best Value approach, we are committed to measuring and improving our CSR performance. We will develop and implement specific environmental and social policies and procedures, monitor our performance, set targets for improvement and report our progress.
  • Demonstrate compliance – As a minimum we will meet or exceed all relevant legislation. Where no legislation exists we will seek to develop and implement our own appropriate standards.

1.6        Policies and programmes will be developed in the following thematic areas of CSR, which reflect the nature of our day to day business activities and wider involvement with society:

  • Environment – To recognise the need to deliver services in an environmentally sustainable way and to include concern for the environment in all our activities. To address impacts arising from the energy, water and resource use, transport needs and waste generation, of our services and activities.
  • Relationships – To deliver our vision through developing strong relationships with our partners, other external organisations and individuals, which are conducted with integrity and courtesy, and by ensuring that we honour our commitments. To work with our contractors and suppliers to implement ‘green’ procurement and to develop a partnership approach for the delivery of our strategies and services. 
  • Communities – To build relationships with our service users, and the local communities which we serve, and to support local social businesses who share our aims. To encourage our people, and those acting on our behalf, to consider the needs of others in our day to day business. To encourage feedback from the local community on our CSR policies and programmes. 
  • People – To respect our staff and encourage their development and training. To promote and maintain equality and to have constant regard to the happiness of our people as a whole, including their welfare, health and safety, empowerment and communication. To encourage and promote team-working and the sharing of skills and knowledge, whilst recognising outstanding individual contribution and rewarding our people fairly. 

2.1        In line with this policy, CSR processes will be incorporated into the Cleanair UKService Planning process. This will include provision for monitoring and reviewing the effectiveness of CSR measures and will identify the resources required for implementation.

2.2        The Director of Waste Disposal will have ultimate responsibility for CSR management within the Joe Bloggs & Sons Ltd.

2.3        Senior management will be responsible for identifying and analysing CSR aspects arising from their service activities and will champion CSR in these areas. In conjunction with an identified CSR Co-ordinator, managers will also identify and implement an ongoing programme for embedding CSR into the Cleanair UK mainstream activities.

2.4        The CSR Co-ordinator will be responsible for the provision of advice and guidance on all CSR matters.

2.5        The internal auditor will be responsible for monitoring the compliance and effectiveness of CSR measures, as part of their ongoing audit programme.  


3.1        The CSR Co-ordinator will provide an annual report to the Cleanair UK and summarise progress towards CSR targets and objectives in the previous year and a proposed action plan for the following year. On approval, the report will be published and made widely available to staff and stakeholders.

3.2        CSR training will be provided to the management team and all staff via a number of facilitated sessions, with the aim of ensuring that they have the skills necessary to identify, evaluate and manage the CSR aspects associated with the services they provide.

This policy will be clearly communicated to staff and subject to periodically reviewed in accordance with relevant statutory provisions.